Tuesday, May 5, 2020

Organization Communication and Culture †MyAssignmenthelp.com

Question: Discuss about the Organization Communication Culture. Answer: Critical analysis: Defining organizational communication and organizational culture: Organizational communication: Organizational communication can be defined as a medium through which different interrelated personnel communicates to each other the different kinds of important things that can be regarding anything like discussing the financial data or a strategic problem (Al-Shammari and Musharraf 2014). Such communication can be mainly through the two identified forms such as the verbal and the non-verbal. For a verbal communication, a meeting can be arranged for discussing the important organizational related matter. For a non-verbal communication, there can be several ways like the official emails, the group chats, and the social media platforms such as the LinkedIn and the Twitter (Al-Shammari and Musharraf 2014). Organizational culture: Organizational culture can be defined as a set of thought process that is formed from a collective effort of the employees and the other professionals (Chang and Lin 2015). Organizational culture affects the strategic decision-making process. Nevertheless, it also affects the teams that work for the organization and their nature of working. The innovation which has become an integral part of the contemporary organization can only be produced if its employees have the relevant culture in them (Hogan and Coote 2014). Challenges: Organizational communication This can have the following challenges: Language barrier: This is a major challenge especially in cases of business operating at the offshore sites. In the offshore sites, companies will need to recruit many applicants from the local country. Such scenario will create a communication gap between the local and the foreign language (Naranjo-Valencia, Jimnez-Jimnez and Sanz-Valle 2016). Nevertheless, language gap can sometimes become a reason for no communication as both the sender and the receiver may not be aware of each others messages. Technical errors: Such errors will hamper the non-verbal communication which is usually managed through the mails. In such cases, important discussions may also get hampered. Technical errors may also hamper the social media chats on the different social media platforms like the LinkedIn and the Twitter (Naranjo-Valencia, Jimnez-Jimnez and Sanz-Valle 2016). Irresponsible work: This is one of the challenges because few of the professional might sometimes become careless while sending the emails or responding to it. This is and others like such will create an unwanted communication gap which may cause several failures like an approval process may get delayed. This may appear like very small errors; however, this may also affect the project and may also delay its completion (Naranjo-Valencia, Jimnez-Jimnez and Sanz-Valle 2016). Organizational culture There can be some challenges as well like the followings: Innovation may be hampered: Innovation has become a competency skill which is largely driven by the organizational culture. Organizational culture supports the innovation when it has the effective leaders, the committed professionals and the strategic capabilities (Hogan and Coote 2014). Cultural conflicts: This can be majorly viewed when a business operates at some offshore locations. In such locations, it will face the challenge to identify the different cultures that exist there. Such knowledge will be required at the time of recruitment to understand the nature of applicants in the offshore locations. In such circumstances, cultural conflicts are also expected which then will become an added challenge for thehuman resource management (Chang and Lin 2015). Cultural conflicts are expected as such organization will have employees with different work nature. There is expected a clash of thoughts among the Millennials, the older employees, the offshore employees and the others. Motivation may be hampered: If there are cultural conflicts at the organizational level, this may also contribute to the loss of motivation in few others. Employees, in particular, the Millennials need a very healthy and friendly working environment (Chang and Lin 2015). If it is the case that they do not get the same, they might feel like looking for better options where the workplace environment is much better. Conclusion: To conclude, it is indeed necessary to maintain a very healthy organizational communication. Such state can be attained if few steps are applied to the organizational practices. Promoting the ideas of each of the employee will be one of those few steps that might play a very handful role in ensuring a very healthy communication in the organization. A two-way communication may also be welcomed. The traditional one-way communication is now outdated. There is a need to involve employee as well in the communication to make them feel they are the valuable assets to the organization. Training employees on the different cultures will help to create a uniform working environment where employees will feel connected to each other. Making investments in some perks will also do the thing. Perks may include like the company happy hour, free snacks, wellness program and other perks. Some other perks can also be considered which simply depend on the respective management. Reflection: The research study that I have conducted on the two chosen topics such as the organizational culture and the organizational communication has helped me to understand the role I should pursue for a bright professional career in future. The research works and some of the events of experience in my present career as a software developer have drawn my concerns towards the two chosen topics. One of the first events that have happened was because of the language barrier which I faced while being in abroad in the offshore branch of my company. I was in the United Kingdom. I can also speak good English; however, I was not aware of the accent that the people living in UK use. I had to concentrate much to understand a very few of the number of sentences spoken from one of the professionals in the offshore branch. However, I had been able to understand a very few of all the sentences. This did not only make me feel bad but it had also hampered some of my important meetings. Consequently, I had to search hard for someone who from my native country who also understands the UK accent. I had indeed got the one and that made my job a little easier. The event has made me realized that it is very important to mitigate the challenge of a language barrier. Another event has had happened in the same tour when I have to face the cultural barrier. I am from a different culture than it is in the offshore branch in British. I am little unprofessional in characteristic. I love to enjoy while being at the workplace. I do not believe in taking things seriously. Hence, my supervisors in the offshore location had a different view on my nature. My supervisor had also asked me to change my work nature as professionalism is highly maintained in the organization. At that point in time, I found this challenging as it looked impossible to me to change things in no time. However, once I returned from there I have realized that I must change my nature of work in order to stay competitive in the organization. I had decided since then that I must rectify the weaknesses that I have. The purpose was well being served from Gibb's Reflective Cycle. Gibbs Reflective Cycle has helped me to evaluate my feeling and which is why I have been able to identify the few relevant actions that could help me to improve my professional career. I was able to evaluate that few actions are immensely required in order to reduce the language and the cultural barrier while working in the offshore location. The model has also helped me to conclude that there are some serious flaws in me which may affect my future as a successful professional. Nevertheless, the model has encouraged me to go for some ways that could be productive. Some of such ways will be following the ways the British celebrities deliver their communication. The Gibbs reflective Cycle has finally helped me to reach to the action taking stage where I have decided to do few things which I had never considered before. Since then, I am busy learning the British accent, so that, similar struggles are not repeated when I am in the offshore branch. I have found one of my colleagues with whom I maintain a regular voice chat twice in a week. This is proving to be helpful. Additionally, I am also going through the videos of British celebrities like how they communicate. The videos are also making me understood the way they speak to each other. Apart from watching the celebrities, I have also started to watch few British movies to effectively understand the way of communication. The movies are also proving to be helpful as well. To conclude, this can be said that riding on the Gibbs Reflective Cycle I will be able to develop the skills which I have identified important for a better professional career at the international level. Few actions that I have also discussed in the study will probably be the sufficient guidance for me. References: Al-Shammari, M. and Musharraf, H., 2014. The relationship between organizational culture and knowledge sharing in a GCC company. InInformation and Knowledge Management(Vol. 4, No. 11, pp. 107-112). Bassot, B., 2016.The reflective journal. Palgrave Macmillan. Chang, C.L.H. and Lin, T.C., 2015. The role of organizational culture in the knowledge management process.Journal of Knowledge management,19(3), pp.433-455. Hogan, S.J. and Coote, L.V., 2014. Organizational culture, innovation, and performance: A test of Schein's model.Journal of Business Research,67(8), pp.1609-1621. Naranjo-Valencia, J.C., Jimnez-Jimnez, D. and Sanz-Valle, R., 2016. Studying the links between organizational culture, innovation, and performance in Spanish companies.Revista Latinoamericana de Psicologa,48(1), pp.30-41.

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